Why can't I see this screen?

This guide documents everything Restodesk can do. Your copy shows you a subset of that. There are three reasons a screen might be missing, and they have different fixes.

1. It's an add-on that isn't on your plan

The most common reason. Stock & Recipes, Kitchen Display, Cash Register, Self-Service Kiosk, Multiple Terminals, Loyalty, Hotel & Rooms, WhatsApp, SMS and Restodesk AI are all add-ons.

How to tell: the guide page opens with an Add-on note. Your sidebar has no top-level entry for it at all — not a greyed-out one, just nothing.

Fix: it's switched on against your plan rather than installed by you. Get in touch and we'll enable it.

2. Your role doesn't have permission

Your restaurant has the feature, but your role isn't allowed to use it. A waiter usually can't open reports; a chef usually can't change prices.

How to tell: a colleague on a different role can see the screen and you can't. Or you can see part of a section but not all of it.

Fix: ask whoever administers your Restodesk. They can adjust what your role is allowed to do under Settings › Roles.

3. It depends on something you haven't set up yet

A few screens only appear once they have something to work with. Tables need an area first. Kitchen tickets need at least one kitchen. Delivery screens are quiet until you've added a delivery executive.

How to tell: the section exists in your sidebar but is empty, or a page tells you to create something first.

Fix: follow the Before you start note at the top of the relevant guide page.

Still not sure?

Check Settings › Billing to see your plan and what it includes, then compare it against What's included, and what's an add-on. If it should be there and isn't, tell us and we'll look.