Room types and rooms

Add-on

Hotel & Rooms is an add-on. See What's included, and what's an add-on.

Room types first

A room type is a category you sell — Standard Double, Twin, Deluxe, Suite. Guests book a type; you assign the actual room.

Hotel › Room Types › Add Room Type:

Field	Notes
Name	What you sell it as.
Image	JPEG or PNG, up to 2 MB.
Description	What makes it different.
Base Occupancy	How many the rate covers.
Max Occupancy	The most it can sleep.
Base Rate	The starting price.
Pricing Type	Daily, Weekly, Biweekly, Monthly or Custom.
Amenities	Added one at a time — press Enter after each.
Sort Order	Where it appears in lists.
Active	Whether it's sold.

Base occupancy vs max occupancy

Two different jobs:

• Base occupancy is what the rate includes. A double at base 2 means two people for the quoted price.
• Max occupancy is the physical limit — 3 if there's a sofa bed.

The gap between them is where extra-person charges live. Getting them the wrong way round means either turning away bookings you could take or promising beds you don't have.

Pricing type

Daily is the normal hotel model. The longer options exist for extended-stay and serviced accommodation.

It matters at reservation time, because only Monthly and Weekly support recurring payment. Daily is treated as a final settlement — the first payment is a down payment and the balance is collected at check-out.

Choose based on how you actually sell. A hotel is daily; a serviced apartment let by the month isn't.

Amenities

Added one at a time and shown against the type. They're what a guest compares when choosing between your Standard and your Deluxe, so list what genuinely differs rather than what every room has.

Rooms

The physical rooms — Hotel › Rooms › Add Room:

Field	Notes
Room Number	As it appears on the door.
Room Type	Which category it belongs to.
Floor	Used for grouping and filtering.
Status	Its current housekeeping state.
Notes	Anything staff should know — noisy, accessible, connecting.
Active	Whether it's in the sellable pool.

Use the number that's on the door. Guests read it out, housekeeping works from it, and any translation between the system and the building is a mistake waiting to happen.

Room statuses

Status	Means
Vacant Clean	Empty and ready to sell.
Vacant Dirty	Empty, needs cleaning.
Occupied	A guest is in it.
Out of Service	Deliberately not sold — short term.
Out of Order	Not usable — something is broken.
Maintenance	Being worked on.

Only Vacant Clean is genuinely sellable. The others each say something specific, and keeping them accurate is what makes the availability figures trustworthy.

The distinction between Out of Service and Out of Order is worth using properly: out of service is a choice (holding a room back), out of order is a fault. One is a decision, the other is a job for maintenance.

The room status board

Hotel › Room Status Board shows every room laid out by floor, colour-coded by status, with the guest's name where a room is occupied.

Filter by floor, or view all.

This is the screen a duty manager keeps open. One glance answers what's free, what needs cleaning, and what's out — which is the whole question at 11 am on a changeover day.

Keeping statuses honest

The board only works if it reflects the building.

• Check-out sets the room dirty — and a housekeeping task is created automatically. See Housekeeping.
• Housekeeping marks it clean when the work is done.
• Faults get set out of order immediately, not at the end of the day. A broken room that's still showing as sellable will be sold.

Good to know

• Rooms and room types are per branch — a second property sets up its own.
• Deleting a room type with rooms in it, or a room with history, isn't clean. Set them inactive instead.
• The room type's base rate is a starting point; what a booking actually costs comes from the rate plan.
• Filter rooms by type, status, floor and date range — useful when you're looking for a specific kind of room on a specific night.

Next

Rate plans