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Areas and floors

What this is for​

An area is a named part of your restaurant — Main Floor, Terrace, Garden, Bar, Private Room, Rooftop. Every table lives in one.

Areas are the first thing to set up, before tables, because everything else hangs off them:

  • Tables are grouped by area on the floor screen, so staff find them the way they'd walk to them.
  • Guests booking online can ask for a preferred seating area — "we'd like the terrace".
  • Waiter requests are filtered by area, so a waiter watches their own section.

If you have one room and eight tables, you still need one area. Call it whatever your staff call it.

Adding an area​

  1. Go to Tables › Areas.
  2. Select Add Area.
  3. Enter the Area Name. Use the name your staff already say out loud, not a formal one — "Upstairs" beats "First Floor Dining Room B".
  4. Optionally upload an Area Image. JPEG, PNG, JPG, GIF, SVG or WEBP, up to 2 MB, and around 200 × 200 pixels works well.
  5. Save.

Repeat for every distinct part of the room.

Why the area image matters​

It isn't decoration. When a guest books online and picks a preferred seating area, they can tap to see the picture. A photo of the actual terrace does more to sell the booking than the word "Terrace".

Use a real photo of the space, taken at the time of day people eat there. Skip it for back-of-house areas nobody chooses.

How many areas should you have?​

Enough that the distinction changes something, and no more.

Worth separating:

  • Indoor vs outdoor — different weather, different guest preference.
  • Floors — the walk is different, and so is the section a waiter works.
  • Distinct rooms — bar, private dining, function room.

Not worth separating:

  • Halves of the same room with no real boundary. That splits your floor screen for nothing.
  • Anything you'd never let a guest request and never staff differently.

Copper Fork runs two: Main Floor and Terrace. Ten tables between them.

Editing and deleting​

Open the area from Tables › Areas to rename it or change its picture.

Deleting an area asks you to confirm, because the tables inside it go too. If those tables have order history, move them to another area first rather than deleting.

Good to know​

  • Areas belong to a branch. Each branch builds its own — a second location doesn't inherit the first one's floor plan.
  • The area list shows No Of Tables for each area, which is the fastest way to spot an area you created and never filled.
  • Renaming an area is safe at any time. Nothing is filed under the old name.

Next​

Tables and seating