Start here for your job
Restodesk looks different depending on what you do. Find yourself below and learn the handful of screens you'll actually touch. You can ignore the rest until you need it.
Owner
You set the place up once, then mostly read the numbers.
Set up, in this order
- Your restaurant — name, logo, contact details, currency, timezone.
- Opening hours and operating shifts. Do this before you look at any report: it's what decides where one trading day ends and the next begins.
- Your branches, if you have more than one.
- Taxes — three decisions, all worth getting right before your first order.
- Your team, and what each role is allowed to do.
- Your menu — start here, then categories, items and modifiers.
- Areas, tables and QR codes.
- Payment methods and receipts.
Then, week to week
Your dashboard, the sales report, your expenses, and due payments. If you're not sure which report you want, start here.
Manager
You run the floor and the week.
- The dashboard first thing, for where the day stands.
- Orders — everything live, and anything stuck.
- Reservations for today and tomorrow.
- Staff — who's on, and what they can do.
- Waiter requests, so nothing sits unanswered.
- Expenses as they happen, not at month end.
- End of shift: the cash register count and handover, then the day's sales report.
Cashier and waiting staff
You'll live in one screen.
- Using the POS — the shape of a transaction, then building a bill.
- Discounts, taxes and charges.
- Split, merge and hold for tables that don't pay as one.
- Taking payment and printing the receipt.
- Refunds and cancellations — and what your manager has to approve.
- What to do when the internet drops. Read this before it happens, not during.
Kitchen
You work the tickets.
- Kitchen tickets (KOT) — how an order becomes a ticket, and why your station only shows part of it.
- Using the kitchen screen — starting items, marking them ready, and working from a screen instead of paper.
Delivery
You pick up, deliver and settle.
- The delivery app — signing in, seeing your assigned jobs, and moving one along: picked up, on the way, arrived, delivered.
- Cash on delivery — what you collect and how it's settled at the end of a shift.
Not sure a screen exists for you at all? See Why can't I see this screen?